What would you like to know before you start?

Find answers about the workout, your first visit and training at SWITCH. Have a question about your own situation? Contact your studio.

The workout and your level

What is SWITCH?

SWITCH is a boutique gym for coached, 55-minute group workouts. You train strength and cardio in a session prepared by our team of personal trainers. Your coach helps you choose the pace and weights that suit you. Explore the SWITCH method.

Can I join as a beginner?

Yes. Your coach explains the session, helps you choose your pace and weights, and checks your technique. Tell us about your experience before your first workout so we can help you get started. Read about starting at SWITCH.

Is there a challenge for experienced members too?

Yes. Increase the pace or load to suit your level, with your coach helping you train with good technique. The same workout can challenge both beginners and experienced members. Find your next challenge.

Can I train independently?

SWITCH offers coached group workouts. We do not offer an open gym where you train independently.

How long is a workout?

A SWITCH workout takes 55 minutes, including the start and finish. It combines strength and cardio.

Your first visit

How do I book a free trial workout?

Choose your studio and an available workout on our free trial booking page, then complete the booking steps.

Do I need to bring a towel?

No. Towels are provided at SWITCH.

Are there showers and lockers?

Yes. Our studios have showers and lockers. Ask the team if you need help finding them on your first visit.

What is the minimum age?

You can train at SWITCH from the age of 16.

Can I ask about the language used in a class?

Of course. Contact your studio before booking to discuss the language used in the class and the support you need.

Heart rate tracking and coaching

Do I have to buy a heart rate monitor?

No. You can buy or rent a heart rate monitor, or train without one. Ask your studio about the options.

How is my heart rate measured?

A heart rate monitor measures your heart rate. Depending on the model, you wear it around your chest, upper arm or wrist. The team can explain how to use it.

What does heart rate tracking show?

Heart rate tracking gives an indication of your effort during the workout. Your coach uses it alongside your technique, chosen load and how you feel to help guide your training.

Where can I see my workout information?

Your recorded workout information is linked to your personal SWITCH profile in the app. You can also use the app to book your next session. Ask the team if you need help accessing it.

What should I do before joining if I am pregnant or have an injury?

Contact your studio before joining so you can discuss your situation and possible exercise adjustments with a coach. Follow the advice of your healthcare professional about exercising.

Booking and membership

How do I book a workout as a member?

You can book through the SWITCH app or the website.

Will the class go ahead if only a few people book?

Yes. The class will still go ahead.

What if the workout I want to join is full?

Join the waiting list. If someone cancels, the next person on the list is invited to take the available place.

Where can I join SWITCH?

You can join through the website or visit your studio and sign up at reception.

Where can I find membership prices?

View the current options and prices on our membership page.

Is there a joining fee?

No. There is no joining fee.

How long does my membership last?

Our flexible memberships can be cancelled monthly, with cancellation based on a full calendar month. An annual membership is an agreement for 12 months.

How do I cancel my membership?

Email your SWITCH studio to cancel your membership.

Can I pause my membership?

It is possible to temporarily freeze or pause your membership. Contact your membership consultant to discuss the conditions.

How is my personal information handled?

We treat your personal information confidentially and follow GDPR requirements. See our privacy policy for more information.

Can’t find your question?

Your studio team is happy to help.